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Returns, Refunds, Exchanges and Shipping Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must
return the item within 30 days of your purchase.
1. Please email mdrtstore@mdrt.org or call for information on returns.
2. Ship your returned item to:
Million Dollar Round Table
MDRT Store
325 West Touhy Avenue
Park Ridge, Illinois 60068-4265 USA

3. Include in your package a signed letter stating the reason for your return and the packing slip.

Return Exceptions
A full refund may be made on merchandise returned and received in resalable condition within 30 days of the
shipment date.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Audio, video, downloadable or technology products are non-refundable.

If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will
not be subject to a restocking fee in this case, but you still will have to pay return shipping.

International Shipping
Customer is responsible for all duties and taxes requested upon receipt of international shipments. MDRT is not
responsible and has no control of duties and taxes charged by individual countries.

MDRT Disclaimer Statement
The MDRT Web site is provided as an educational and informational service by the
Million Dollar Round Table. MDRT is not liable for claims or damage arising in any way
from information contained in or transmitted via this Web site or in connection with the
access to or use of this Web site, including damages arising from viruses, defects or

MDRT Compliance Statement
IMPORTANT NOTICE: The laws governing the sale of insurance vary from location to
location and insurance companies require compliance with their own rules. Be sure to
check the laws in your state and any applicable company rules before using the material
on this Web site.